Terms and Conditions
By purchasing any digital product/service “Product/service” offered by Ask Helda, or carrying out any purchase/transaction through our websites or online applications that run on smartphones, tablets, and other devices which provide dedicated non-browser-based interaction between you and our websites (all of which are collectively called our “Website”), you agree to these terms and conditions of sale (these “Terms of Sale”). We may, at our sole discretion, verify your identity before processing a purchase.
We may also refuse to process, or may cancel a purchase, as reasonably deemed necessary, to comply with applicable law or to respond to a case of misrepresentation, fraud or known or potential violations of the law or these Terms of Sale. Refunds for canceled orders may be issued where appropriate in accordance with these terms and conditions of sale. Subject to any applicable laws.
When you attempt to purchase any product/service or carry out any purchase/transaction on our Website by clicking the “Buy” or the equivalent option, this constitutes an offer to buy the Product/service and/or complete the purchase/transaction. Your purchase is not complete until we email you to confirm the transaction. We reserve the right to reject your offer and not conclude a sale agreement with you.
Products/services sold by Helda (may be subject to applicable taxes, which will be added at checkout..
Occasionally there may be an error or omission related to the pricing or description of advertised products. We will use reasonable efforts to correct any errors or omissions as soon as practicable after learning of them. We reserve the right to change, modify, substitute, suspend or remove without notice any information related to items for sale. If we made an error or omission and you have already purchased a product: (i) if the actual price of the product is less than the stated price at the time of purchase, we will charge you the lower price; or (ii) if the actual price of the product is higher than the stated price, we will contact you and allow you the option to pay the correct (higher) price or cancel your order and receive a refund.
You may only pay for products purchased on our Website using a valid credit or debit card.
Governing Law and Jurisdiction
These Terms of Sale and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of the UAE, without giving effect to any choice or conflict of law provision or rule.
Any legal suit, action or proceeding arising out of, or related to, these Terms of Sale shall be instituted exclusively in the courts of UAE, although we retain the right to bring any suit, action or proceeding against you for breach of these Terms of Sale in your jurisdiction of residence or any other relevant jurisdiction. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
Personal identification information
We may collect personal identification information from Users.
In a variety of ways in connection with activities, services, features or resources. We make available on our Site. Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site related activities.
Non-personal identification information
Although we may collect non-personal identification information about Users. However, they interact with our Site.
Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers’ utilized and other similar information.
Web browser cookies
Our Site may use “cookies” to enhance User experience. A User’s web browser places cookies on their hard drive for record-keeping purposes.
If they do so, note that some parts of the Site may not function properly.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sharing your personal information
We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Your acceptance of these terms
By using this site, you signify your acceptance of this policy. Although if you do not agree to this policy, please do not use our Site. That is to say your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.